For the U.S. Department of Defense (DoD), the technology needed for data superiority and C2/4 is often mired in legacy infrastructure, poor digital experiences, customer dissatisfaction and IT that can jeopardize mission success. To overcome these challenges and achieve operational resilience and warfighting readiness, the Department of the Navy’s PEO-Digital developed a forward-leaning approach to measure critical operational IT metrics.
PEO-Digital’s World Class Alignment Metrics (WAMs) is an innovative framework for measuring actual user data to make data-driven decisions on whether IT service delivery is aligned to mission outcomes. Join Falconwood’s chief data scientist Frank Klucznik and Riverbed’s Deputy CTO for Defense Bill Roberts as they provide an in-depth exploration of this innovative framework and its implications for other DoD organizations needing to align IT towards mission success.